Marcus Whitfield

Manchester, UK · 6 articles

Marcus Whitfield leads agency operations at SocialScheduler. Before joining he spent nine years at two boutique social media agencies, first as an account manager and then as head of client services, running approvals, reporting and pricing for a roster of 30 to 40 small-business clients. He writes about proposals, packages, white-label work, approval workflows, hiring and the systems that keep a small agency profitable, and he talks to agency customers every week about what is breaking in their process. Marcus is based in Manchester.

• Agency operations
• Pricing and proposals
• Client approvals and reporting
• Hiring social media managers